Shipping and delivery
How long do I have to wait for my order?
For items that are available for immediate delivery within Germany, delivery will be made within one to a maximum of four business days by our shipping service provider DPD*, DHL* or DHL-Express*. Please select your preferred shipping service provider for your order when completing your order.
*Please note the indicated prices before finalizing your order.
Availability information for your desired article
How quickly you will receive your item, you can see from the availability information on the product page.
immediately available:
We have this item in stock for you. If we receive your order on a working day until approx. 12.00 o'clock, your article will usually be packed and shipped on the same day.
Available at short notice:
Sizes marked with * are already backordered or available on short notice and will be shipped as soon as we receive them.
pre-order now:
If you pre-order, delivery time is subject to availability from the manufacturer. We will let you know the estimated delivery time of your item in the order confirmation. Our inventory is updated for you approximately every 30 minutes on weekdays. If an ordered item or the desired size is out of stock, we will notify you as soon as possible.
unavailable (alert symbol):
Sold out items may be reordered after all or become available again at short notice due to returns. If you leave us your e-mail address, we will inform you as soon as the item should be available again within 30 days.
Please note: For deliveries to non-EU countries, the buyer is responsible for the correct customs clearance of the order.
Shipping costs:
0/5,00 €
Germany (from 49,- EUR order value free of shipping costs), Austria (from 49,- EUR order value free of shipping costs)
5,00 €
Belgium, France, Helgoland, Luxembourg
10,00 €
Denmark, Ireland, Italy, Liechtenstein, Netherlands, Northern Ireland, Poland, Switzerland, Slovakia, Czech Republic
15,00 €
Monaco, Romania, Slovenia, Spain
20,00 €
Bulgaria, Estonia, Greece, Latvia, Lithuania, Portugal, Sweden, Hungary, Cyprus
25,00 €
Finland, Great Britain, Hong Kong, India, Indonesia, Israel, Japan, Canada, Croatia, Mexico, Norway, Serbia, Singapore, United States of America
30,00 €
Brazil, New Zealand, South Africa, Thailand, United Arab Emirates, China
35,00 €
Australia
We also offer delivery with DHL Express to the following countries:
10,00 €
Germany
15,00 €
France, Netherlands, Austria
20,00 €
Ireland, Romania
The standard delivery time is 1 to 2 working days. You have the option to select DHL Express as the shipping service provider when completing the order.
The invoiced shipping costs for shipments to the UK in the amount of 25 EUR cover all applicable customs and import fees. Customers from the UK do not have to pay any further customs or import fees for their orders from our online store.
Please note: For shipments to non-EU countries (excluding the UK), the correct customs clearance of the order is the responsibility of the buyer.
Shipping is done by DHL (Deutsche Post AG). Payment can be made by cash on delivery, prepayment, AmazonPay, PayPal, credit card or on account (within Germany). Orders from other countries will only be processed by prepayment, credit card and PayPal. You can also find more information in our terms and conditions or in our FAQ.